About Us

About Us

Welcome to Ad-Options, the home of brighter business gifts and promotional ideas.

 

We hope that you will enjoy browsing our site, which is packed full of our best selling products including many promotional items made right here in the UK.

Please talk to our friendly and experienced team that has over 85 years combined experience in the business gifts industry. We will help you to make the best decisions about your promotional merchandise and the use of gifts to make a great first impression, a lasting emotional impact and leave a long last reminder, complete with contact details.

 

We will be pleased to direct you to the most suitable products to target your ideal clients, helping you to achieve your company’s commercial objectives whilst making the most of your valuable advertising budget.

We are renowned for being punctual, accurate and always striving to offer the best customer service that we possibly can. With our friendly approach, we aim to create a high standard of service and to offer the easiest, fastest and least expensive way to get  promotional products working for you and your business.

 

We have specialised in the very best, UK manufactured, promotional gift items for over 30 years.

 

 

Ad-Options Ltd Terms and Conditions

 

Quality:

Ad-Options Ltd take great care to source all promotional gifts from established, reliable and ethical sources at all times. Most clear acrylic items can take on minor surface marking when handled or in transit and this is considered normal for these products. This type of marking is virtually invisible once an insert is in place and the focus is on the content, rather than the surface. Returns cannot be accepted for light marking but if in any doubt please return a sample for verification. If the best possible finish is required, please order items individually bagged (at an extra charge). If you receive goods with an obvious manufacturing defect, please do not continue to assemble the batch and contact us as soon as possible. 

Claims:

Any discrepancy in quantity or quality must be notified within 7 days of receipt, otherwise we cannot accept any responsibility.

Retention of Title:

All goods supplied by us remain ours until any outstanding amount is paid in full.

Products:

We reserve the right to alter any details or design of products illustrated without notice. All dimensions shown throughout this Web Site are approximate. Product colours are as accurate as modern reproduction methods will allow and no liability can be accepted for any variation. Customers should note that both print and product colours can vary markedly when viewed on different screen and monitor types and settings.

Samples:

Samples may be requested from sales@ad-options.co.uk. These will be submitted on approval and may be charged (both sample and carriage costs) if worth more than £2.00 and not returned in good condition within 14 days.

Carriage and Delivery:

Unprinted stock is normally shipped from the UK within 2 working days and printed items within 21 working days, subject to availability. Every effort will be made to deliver goods on time, but we cannot be held responsible for delays in shipment or late delivery nor any consequential loss arising, directly or indirectly, out of any delayed or late delivery. Carriage is charged extra at cost, unless otherwise stated, as are packing cases where applicable.

Cancellation Charges:

A charge will be made on all cancelled orders to cover credit card fees, administration costs and any materials used up to the point of cancellation.

Prices and VAT:

All our prices are for quantities indicated and exclude UK VAT. UK VAT will not be charged for exports to VAT registered organisations with the EEC, providing correct Country and Registration number details are entered at the checkout when ordering. For larger quantities please do not hesitate to contact our Sales Department for a quotation. For print services, extra colours and print position options please contact us.

Export Orders:

Customers outside of the UK are responsible for any IMPORT DUTIES, CLEARANCE FEES or BROKERAGE fees, including any other additional charges. Goods are on a DDU (Delivered Duty Unpaid) basis (Inco Terms 2010). This is managed by our insured couriers on a 'Pay on delivery' basis. Please note that consignments may be subject to delay, due to customs checks, weather or other factors beyond our control. The customer is responsible for providing all information required by local customs offices to ensure the goods are cleared efficiently. We are not able to refund any duty paid on any items returned to us later, either faulty or unsuitable, as this contract is between the purchaser and their own local Customs and Excise department.

Returns and Refunds:

We always want you to be happy with your purchase. Please check the goods thoroughly on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund, less any postage costs. You will be responsible for the carriage costs on the returned items to us.  If a refund is due this will normally be made by the same method as the original payment. Please contact our Sales Department for full details or if in any doubt.

Corporate Logos:

The products featured on the www.ad-options.co.uk website have not necessarily been supplied or endorsed by the companies where any names and logos have been used. The printing of such images is a guide to position and printing effect only. We apologise for any inconvenience caused and we welcome notification of anything that is deemed unsuitable or contrary to any form of copywrite unknown to our web masters at the time of posting.

 

Ad-Options Ltd, 31 Momentum Place, Nook Lane, Bamber Bridge, PR5 6EF, Company No 3247174. Tel 0044 1772 429111. Fax. 0044 1772 482184. Email sales@businessgiftuk.com

 

Environmental Policy

Ad-Options Limited are environmentally responsible business gift and promotional incentive distributors. Our work is principally office based as agents for numerous manufacturers, wholesalers and printers. Our activities are primarily design and marketing with no manufacturing environmental issues. Our registered office premises are cavity wall insulated, with solar hot water panels, solar electricity generation and low power lighting.

In practice, we encourage and train all management and staff to:

  • Strive to continually improve environmental performance by recycling waste paper, plastic bottles and toner cartridges so to reduce the tonnage sent to landfill.
  • Prevent pollution of land and water by ensuring that our hazardous (electrical equipment) waste is treated and disposed of by a competent authority.
  • Reduce emissions to air by coordinating vehicle journals, car-sharing and conducting regular, periodic vehicle efficiency checks.
  • Comply with all environmental legislation affecting our business and aim to meet and exceed any environmental benchmarks as may be demanded by customers or produced by the Environment Agency.
  • Raise staff awareness of their individual and collective environmental responsibilities; with our Managing Director being assigned the role of 'Environmental Coordinator'. He will be responsible for environmental matters within the business and to facilitate the transfer of best practice to other employees.
  • Seek to publicise our environmental performance by providing information to employees, stakeholders and the general public. This information shall be provided in the Company's literature and websites, and be relevant to the target audience.

Review and update this policy on at least an annual basis, or as appropriate to reflect the business's changing requirements.

 

Equal Opportunities Policy

It is this organisations policy to treat job applicants and employees in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin, or disability. Further, Ad-Options Ltd will monitor the composition of the workforce and introduce positive action if it appears that the policy is not fully effective.

Last document review 5th January 2017 – Stephen Ward M.D.

 

 

01772 429111

31 Momentum Place, Nook Lane, Bamber Bridge, Lancashire, PR5 6EF